Faculty & Staff Support Desk (x4090)

8:00 AM - 5:00 PM, Mondays through Fridays (Academic Calendar)
8:30 AM - 5:00 PM, Mondays through Fridays (Summer Hours)

The Faculty/Staff Support Desk is the primary contact for technology questions. There are usually three people assigned to answering the phone, but even then all lines are sometimes in use. If you do not reach anyone immediately, you can wait on the phone or leave a voicemail message.

Instead of calling, you can use the Contact Us form to request help. You can also email desktop@williams.edu or stop by Jesup 210. If you send Desktop Systems a message outside working hours, there is a chance that someone will reply, but it is not guaranteed.

For after-hours and weekend help, call the Student Support Desk (x3088) and/or email stchelp@williams.edu.

Student Support Desk (x3088)

10 AM - Midnight, Mondays through Thursdays.
10 AM - 8 PM, Fridays.
12 PM - 6 PM, Saturdays.
12 PM - Midnight, Sundays.

Staffed by the Student Technology Consultants (STCs), the Student Support Desk is the main contact for student technology questions. Get the personal touch by visiting them on the 1st floor of Jesup Hall.

For remote help, use the Contact Us form or email stchelp@williams.edu.